Privacy policy

Last Updated: 17 July 2026

At Novatrixon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website or place an order.

Information We Collect

We may collect:

Full name
Email address
Telephone number
Billing address
Delivery address
Payment information (processed securely by trusted payment providers)
Order history
IP address
Browser and device information

How We Use Your Information

We use your information to:

Process and fulfil orders
Arrange shipping and delivery
Provide customer support
Send order confirmations and tracking updates
Prevent fraud and unauthorised activity
Improve our website and services
Comply with applicable legal obligations

Cookies

Our website uses cookies to improve functionality, personalise your shopping experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure or misuse.

Third-Party Services

Your information may be shared with trusted providers, including:

Payment processors
Shipping carriers
Fraud prevention services
Analytics providers
Customer support platforms

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion where legally permitted
Object to certain processing activities

Contact

Novatrixon
33 Villiers Street
London WC2N 6ND
United Kingdom